Our Commitment
RateQuote and RateQuote direct are committed to fostering a diverse and inclusive product and service where all individuals are treated with respect and dignity. We value diversity and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status. We follow Federal civil rights laws. For people with disabilities, we offer free aids and services. For people whose primary language isn’t English, we offer free language assistance services through interpreters and other written languages.
Call Customer Service for help at insert dynamic number.
You can file a complaint with us by writing to RateQuote:
Legal/Compliance Department
2 Beaufain Street, Charleston, SC 29401
You can also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights at 200 Independence Avenue, SW; Room 509F, HHH Building; Washington, D.C. 20201 or by calling 1-800-368-1019 (TTY: 1-800-537-7697) or online at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf. Get a complaint form at http://www.hhs.gov/ocr/office/file/index.html.
Language Assistance
Get help in your language
- English: You have the right to get this information and help in your language for free. Call Customer Service for help.
- Spanish: Tiene el derecho de obtener esta información y ayuda en su idioma de forma gratuita. Llame al número de Servicios para Miembros para obtener ayuda.
- Armenian: Դուք իրավունք ունեք Ձեր լեզվով ստանալու այս տեղեկատվությունը և ցանկացած օգնություն` անվճար: Օգնություն ստանալու համար զանգահարեք հաճախորդների սպասարկման կենտրոն:
1-800-363-9200. - Chinese: 您有權使用您的語言免費獲得該資訊和協助。請致電客戶服務部尋求協助。
1-800-363-9200. - Farsi: شما اين حق را داريد که اين اطالعات و کمکھا را به صورت رايگان به زبان خودتان دريافت کنيد . برای دريافت کمک با مرکز خدمات مشتريان تماس بگيريد.
- French: Vous avez le droit d’accéder gratuitement à ces informations et à une aide dans votre langue. Pour obtenir de l’aide, veuillez appeler le service client.
- Haitian: Ou gen dwa resevwa enfòmasyon sa a ak asistans nan lang ou pale a pou gratis. Rele nimewo Sèvis Kliyan an pou jwenn èd.
- Italian: Ha il diritto di ricevere queste informazioni ed eventuale assistenza nella sua lingua senza alcun costo aggiuntivo. Per assistenza, chiami il Servizio clienti.
- Polish: Masz prawo do bezpłatnego otrzymania niniejszych informacji oraz uzyskania pomocy w swoim języku. Zadzwoń pod numer Działu Obsługi Klienta w celu uzyskania pomocy.
- Portuguese: Você tem o direito de receber gratuitamente estas informações e ajuda no seu idioma. Ligue para o Atendimento ao Cliente para obter ajuda.
- Russian: Вы имеете право получить данную информацию и помощь на вашем языке бесплатно. Для получения помощи звоните в отдел обслуживания клиентов.