Last updated Oct. 7, 2019
RateQuote.com LLC, a Delaware limited liability company (“Company,” “Us,” “Our,” or “We”) offers an online platform that provides insurance quotes, including car insurance to users. We respect your privacy and are committed to protecting it through our compliance with this privacy policy, supplemented by the Privacy Notice for California Residents (this “Policy”).
This Policy describes the types of information we may collect from you or that you may provide when you use the website (https://www.ratequote.com) (our “Website”) and our related services (the “Services”) and our practices for collecting, using, maintaining, protecting, and disclosing that information, whether as a guest or a registered user.
This Policy applies to information we collect:
It does not apply to information collected by:
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or any of our Services. By accessing or using this Website or any of our Services, you agree to this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of this Website or any of our Services after we make changes is deemed to be acceptance of those changes, so please check the Policy frequently for updates. Any capitalized terms not defined in this Policy have the definitions assigned to them in our Terms of Use.
Our Website and Services are not intended for children under 15 years of age. No one under age 15 may provide any Personal Information (as defined below) to or on the Website. We do not knowingly collect Personal Information (as defined below) from children under 15. If you are under 15, do not use or provide any information on this Website or on or through any of its features, register on the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any user name you may use. If we learn we have collected or received Personal Information (as defined below) from a child under 15 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 15, please contact us at
RateQuote.com LLC
164 Market Street
Ste. 307
Charleston, SC 29401
info@ratequote.com
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights below for more information.
Personal Information Collected. We collect personally identifiable information (“Personal Information”) to use as part of our Service. This Personal Information may include, but is not limited to:
Other Information Collected. We may also collect the following information (together with Personal Information, “User Information”):
You may still access and use our Website and Services if you choose not to provide us with any of the above User Information, but some of our Website features and Services may not be available to you, and some of our Website functions and Services, such as providing insurance quotes, may not be as accurate or complete without certain User Information.
You may provide information about other people, such as their name, date of birth, and gender. This information is used for the sole purpose of completing your request for an insurance quote or for whatever reason it may have been provided. The third party may contact us at info@ratequote.com to request that we remove this information from our database.
We collect this information:
Information You Provide to Us. The User Information we collect on or through our Website or Services may include:
You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties, such as reviews of the Website (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we may limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Analytics. We may enter contracts with third-party service providers, such as FullStory, to collect non-personally identifiable data on behalf of RateQuote and provide us with information, reports, and analysis about the usage, general location information, and browsing patterns of users of the Website and Services. All of the data collected by these providers on our behalf is owned by us.
We do not have control over these service providers' use of cookies or other tracking technologies or how they may be used. You can learn more information about some of these service providers, including their privacy policies and opt-out choices, by visiting Segment’s Privacy Policy, Intercom’s Privacy Policy, QuantCast Measure’s Privacy Policy, Facebook’s Data Policy, Microsoft’s Privacy Statement, FullStory’s Privacy Policy and Google Analytics Privacy Policy.
Use of Automatically Collected Information. The information we collect automatically is statistical data and may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
Technology. The technologies we may use for automatic data collection may include:
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, insurance companies, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information below.
Use of Your Information. We use, store and process your information to provide and improve our Services and ensure a secure, safe and trusted experience. For example, we may use information that we collect about you or that you provide to us, including any Personal Information:
We may also use your User Information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the Quote Request Form. For more information, see Choices About How We Use and Disclose Your Information below.
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your User Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
How Long We Store Your Information. We will keep your information for as long as necessary to provide you with the Services, maintain our legitimate business operations, and/or exercise, defend or establish our rights.
How long we retain your personal information depends on why we collected it and how we use it, but we will not retain your personal information for longer than necessary for our business purposes or for legal requirements. We will retain information about you that is connected with your account or our Services for as long as you have an active account with us. We will take reasonable measures to delete this personal information if you delete/deactivate your account. However, you acknowledge that we may retain some information after you have deactivated, or we have deleted, your account necessary to enable us to meet our legal obligations or to exercise, defend, or establish our rights.
In order to provide more accurate insurance quotes, insurance companies may need to obtain additional background information about you, such as ordering consumer reports in order to determine your eligibility for insurance and the price that you must pay for insurance. These reports may also be used by insurance companies for maintenance of your insurance policy going forward, such as any updates, renewals, or extensions of your policy. The insurance company may engage third parties in connection with these reports. Because the collection and use of this information is subject to the privacy policies of the relevant insurance companies, and not this RateQuote privacy policy, you should review those policies with care.
We may disclose aggregated information about our users and information that does not identify any individual, without restriction.
We may disclose User Information that we collect or you provide, as well as information that you provide to us about third-parties, as described in this Policy:
We may also disclose your User Information, as well as information that you provide to us about third-parties:
Telephone Consumer Protection Act Compliance. If you provide a cell phone number with your contact information, RateQuote and/or third-parties specified above may dial your cell phone number, possibly using an autodialer, to provide quote information and/or seek additional information in order to provide a quote. By providing a cell phone number, you agree to be contacted at that cell phone number, regardless of whether you, or someone else, is in possession of the cell phone when contact is made. Entering into this agreement is not a condition of purchasing any goods or services.
We strive to provide you with choices regarding the User Information you provide to us and that we collect. We have created mechanisms to provide you with the following control over your information:
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by sending us an email stating your request to info@ratequote.com.
We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from Google by visiting https://adssettings.google.com/authenticated and from members of the Network Advertising Initiative ("NAI") by visiting the NAI's website.California residents may have additional personal information rights and choices. Please see Your California Privacy Rights below for more information.
At present, there is no standard or agreement on how to respond to “do-not-track” signals that may be sent by web browsers. Accordingly, RateQuote currently does not take any action in response to these signals. You can opt out of many advertisers’ use of cookies to tailor advertising to you by visiting http://www.aboutads.info/choices/.
You can review and change some of your User Information by logging into the Website and visiting your account profile page.
You may also send us an email at info@ratequote.com to request access to, correct or delete any User Information that you have provided to us. We may need to delete your user account if you request that we delete some particular User Information. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Use.
California residents may have additional personal information rights and choices. Please see Your California Privacy Rights below for more information.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://www.ratequote.com/ca-privacy-notice/.
We have implemented measures designed to secure your User Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls and will be encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your User Information, we cannot guarantee the security of your User Information transmitted to our Website. Any transmission of User Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
It is our policy to post any changes we make to our Policy on this page with a notice that the Policy has been updated on the Website home page. If we make material changes to how we treat User Information, we will notify you by email to the primary email address specified in your account or through a notice on the Website home page. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Policy to check for any changes.
To ask questions or comment about this Policy and our privacy practices, contact us at:
RateQuote.com LLC
164 Market Street
Ste. 307
Charleston, SC 29401